Shipping Policy
Shipping Destinations
We offer international shipping to multiple countries and regions worldwide.
Available shipping destinations will be displayed at checkout. If your address cannot be selected or the checkout cannot be completed, it means that shipping to your location is currently unavailable due to logistical, regulatory, or operational restrictions.
Order Processing & Dispatch Time
1. All orders are processed after successful payment confirmation.
2. Orders are typically processed and dispatched within 1–2 weeks (business days).Business days exclude weekends and public holidays.
3. Processing times may be extended under the following circumstances:
*Public holidays or peak sales periods
* Customs or logistics adjustments
* Force majeure events (including but not limited to natural disasters or public emergencies)
Please note that all processing times are estimated and not guaranteed.
Shipping Origin
All orders are shipped from "local warehouses".
The specific shipping warehouse will be determined automatically based on the destination, inventory availability, and logistics arrangements.
Delivery times may vary depending on the warehouse location and the selected shipping method.
Shipping Methods, Costs & Estimated Delivery Time
We offer the following shipping options depending on the destination country or region:
1.Standard Shipping
* Shipping cost: Calculated based on destination and package weight.
* Estimated delivery time: Approximately 7–21 calendar days after dispatch.
2.Express Shipping
* Shipping cost: Calculated based on destination and package weight.
* Estimated delivery time: Approximately 3–10 calendar days after dispatch.
Shipping costs and available options will be clearly displayed at checkout before payment is completed.
Shipping Fees Policy
1. Free shipping is not available on this website.
2. Shipping fees are calculated based on the destination, package weight, and selected shipping method.
3. The final shipping fee shown at checkout shall prevail.
Customs Duties & Import Taxes
1. International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
2. All customs duties, taxes, and clearance-related charges are the sole responsibility of the buyer, unless otherwise explicitly stated.
3. If a shipment is returned or destroyed due to the buyer’s refusal or failure to pay applicable customs charges, no refunds will be issued for the product or shipping fees.Buyers are advised to familiarize themselves with local customs regulations before placing an order.
Shipping Delays & Liability
1. Delays caused by customs clearance, logistics providers, or other factors beyond our control are not considered our liability. We will, however, assist customers in tracking and investigating shipments when possible.
2. If tracking information shows that a package has been delivered but not received, customers must contact us within 7 calendar days from the delivery status update.
Policy Updates
We reserve the right to update or modify this Shipping Policy at any time due to operational, logistical, or regulatory changes. Any updates will take effect immediately upon publication on our website.
