How Can We Help?

Tell us what is bothering you and we will explain, in simple words and with pictures where that helps, which device suits you and how to use it. If you are buying for a parent, we can also walk you through setting it up for them.

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Frequently Asked Questions

I am not sure which one to buy. Can someone just tell me?

Yes. Tell us what is stiff and where you would use it, and we will point at one device. If you do not need anything, we will say so.

I am buying this for my mother. What should I know?

Three things matter most: it lies flat so she does not have to stand, it has one button, and it switches itself off. Tell us her situation and we will suggest the simplest option rather than the largest one.

The instructions are confusing. Can you explain them?

Yes. Send us a message with the step you are stuck on, and we will answer with plain words and, where it helps, a picture or a short video.

How long before I hear back?

Within 24 hours on weekdays. Please include your order number if your question is about a delivery.