Free Shipping to Multiple Countries · Ships within 48 Hours

Legal

When Your Order Arrives

Orders leave the warehouse within 48 hours, and tracking is emailed as soon as the parcel is on its way. If you need it by a particular date, tell us before ordering and we will say honestly whether that is realistic.

Shipping Destinations

We offer international shipping to multiple countries and regions worldwide.

Available shipping destinations will be displayed at checkout. If your address cannot be selected or the checkout cannot be completed, it means that shipping to your location is currently unavailable due to logistical, regulatory, or operational restrictions.

Order Processing & Dispatch Time

  • 1. All orders are processed after successful payment confirmation.
  • 2. Orders are typically processed and dispatched within 1–2 business days. Business days exclude weekends and public holidays.
  • 3. Processing times may be extended under the following circumstances:
    • *Public holidays or peak sales periods
    • *Customs or logistics adjustments
    • *Force majeure events (including but not limited to natural disasters or public emergencies)

Please note that all processing times are estimated and not guaranteed.

Shipping Origin

All orders are shipped from "local warehouses".

The specific shipping warehouse will be determined automatically based on the destination, inventory availability, and logistics arrangements.

Delivery times may vary depending on the warehouse location and the selected shipping method.

Shipping Methods & Estimated Delivery Time

Standard Shipping

  • 1. Shipping cost: Free shipping is available for all orders.
  • 2. Estimated transit time: Approximately 5–8 business days after dispatch.
  • 3. Estimated delivery time:Approximately 6–10 business days after placing your order.
  • 4. After your order is processed and dispatched, you will receive shipping information to help track your package.
  • Please note that actual delivery times may vary depending on the destination, order processing, customs clearance, weather, or other unforeseen circumstances.

Shipping Fees Policy

  • 1. Free shipping is available on all orders.
  • 2. No additional shipping fees will be charged at checkout.

Customs Duties & Import Taxes

  • 1. International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
  • 2. All customs duties, taxes, and clearance-related charges are the sole responsibility of the buyer, unless otherwise explicitly stated.
  • 3. If a shipment is returned or destroyed due to the buyer’s refusal or failure to pay applicable customs charges, no refunds will be issued for the product or shipping fees. Buyers are advised to familiarize themselves with local customs regulations before placing an order.

Shipping Delays & Liability

  • 1. Delays caused by customs clearance, logistics providers, or other factors beyond our control are not considered our liability. We will, however, assist customers in tracking and investigating shipments when possible.
  • 2. If tracking information shows that a package has been delivered but not received, customers must contact us within 7 calendar days from the delivery status update.

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time due to operational, logistical, or regulatory changes. Any updates will take effect immediately upon publication on our website.

Frequently Asked Questions

How will I know it is on the way?

You will receive a tracking link by email. It usually takes a few hours after dispatch before the first scan appears.

What if I am out when it is delivered?

The carrier will try twice, then hold the parcel at the local depot for you to collect.

Can I change the address after ordering?

Before dispatch, yes. After dispatch, only the carrier can help. Contact us as soon as you know.

Questions about this policy? Contact us