Warranty Policy
Warranty Policy & Support
Manufactures, suppliers, or publishers, other than Wecct, may provide their own warranties to you. Please contact them for further information. Please note that warranty period may vary according to local laws and regulations. Some countries, states and provinces do not allow limitations on how long an implied warranty may last, so the limitation described above may not apply to you. You may have other rights from state to state or by province or by country.
Wecct Limited Warranty Terms
By using a Wecct product, you are agreeing to be bound by the terms of the Wecct limited warranty.
We provide a limited warranty for purchases on wecct.com. The warranty period is measured starting on the date the original consumer purchaser received the products.
- Free Replacement: Product free replacement for damage within 1 year.
- Out of Warranty: If the parts need to be replaced after the warranty period, an inspection fee will be charged as appropriate.
Exceptions (Not Covered Under Free Warranty)
During the warranty period, the following conditions will not be free of charge:
- A. Long-term storage in harsh environments.
- B. Warranty period expired.
- C. Damage caused by disassemble or modification.
- D. Failure to provide a warranty card or purchase proof (invoice or receipt).
- E. Damage caused by mistake/negligence or improper use.
- F. Appearance is naturally stained by use.
Customer Service Helpline
If you have questions, please contact us. You can email:
nihaozlq@westsam.comOur professional customer service team will get back to you within 2 working days.
